Client Support
Research Inquiries
Are your products 3rd-party laboratory tested?
Absolutely. Every batch of our formulations undergoes strict High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry testing to guarantee >99% purity. Certificates of Analysis (COAs) are available upon request to verify the structural integrity and dosage accuracy.
How should I store my compounds?
Before reconstitution: The lyophilized (freeze-dried) powder can be stored at room temperature for several weeks, but for long-term storage (up to 24 months), it should be kept in a freezer.
After reconstitution: Once mixed with the provided sterile water, the solution must be kept refrigerated (between 2°C and 8°C) and out of direct sunlight to maintain maximum potency.
After reconstitution: Once mixed with the provided sterile water, the solution must be kept refrigerated (between 2°C and 8°C) and out of direct sunlight to maintain maximum potency.
How long does delivery take within South Africa?
We utilize overnight, cold-chain compliant nationwide couriers. Orders placed and cleared before 2:00 PM (SAST) Monday-Thursday are dispatched the same day for next-day delivery to major metropolitan areas. Outlying areas may require an additional 24-48 hours.
Is the packaging discreet?
Yes. Privacy is a core priority. All orders are shipped in unmarked, tamper-proof courier flyers or boxes. The shipping label contains no reference to the contents or the "Peptify" brand name.
How long does a reconstituted nasal spray last?
Once reconstituted and stored properly in a refrigerator, the formulation retains its peak efficacy for approximately 30 to 45 days. We recommend adhering to your specific protocol timeline to ensure you are utilizing the compound while it is fully active.